Refund and cancellation policy

If Sutok is not what you hoped for, you may request a full refund within 30 calendar days of your purchase. You do not need to give a reason.

This guarantee is in addition to any rights you have under applicable consumer law. It does not limit any mandatory right to a refund, withdrawal, repair, or other remedy.

Email support@sutok.app with the email address or order number from your receipt, and we will arrange the refund with Paddle.

You can also request a refund directly through Paddle Buyer Support at paddle.net. Choose “Request refund” and use the purchase details from your receipt.

Paddle.com Market Ltd is the merchant of record for Sutok purchases, so Paddle issues the refund. Where possible, it is returned to the same payment method you used to pay.

Eligible refunds are processed within 14 days after the request is approved. Your bank or payment provider may take additional time to show the money in your account.

Paddle’s own refund policy is available at paddle.com/legal/refund-policy.

A refunded Sutok licence is revoked. The next time Sutok completes an online licence check, the refunded key will no longer unlock the app. This does not delete mail already stored on your Mac or disconnect your email accounts.

Sutok costs $49, paid once. There is no subscription, recurring charge, or automatic renewal to cancel.

You can try Sutok free for 7 days before buying, without an account or payment card.